Terms of Service

1. Introduction

Welcome to Fixie.ai. These Terms of Service govern your use of our website and services. By accessing or using Fixie.ai, you agree to be bound by these Terms.

2. Definitions

"Service" refers to the Fixie.ai website and the AI-powered DevOps incident responder and postmortem assistant provided by Fixie.ai.

"User," "you," and "your" refer to the individual or entity using our Service.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate information and to keep this information updated.

4. Subscription and Payments

Fixie.ai offers subscription-based services. Payment terms are specified on our pricing page. All payments are non-refundable unless otherwise stated.

5. Data Privacy

Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our data practices as described in our Privacy Policy.

6. Intellectual Property

All content, features, and functionality of the Service are owned by Fixie.ai and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

Fixie.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

8. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Changes to Terms

We may modify these Terms at any time. We will provide notice of significant changes. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at legal@fixie.ai.